Makalu Neutral 9 feet x 12 feet Hand-Tufted Rug

Refunds-

The refund (less shipping and restocking fees, if any) will be applied to your account once the return is processed in one of our warehouses. Please note that the return process involves several stages, so please be patient in awaiting your refund. Generally following the date of arrival at our warehouse, this process is approximately 7 to 10 business days to receive return, inspect, re-stock, issue credit to original form of payment, and for credit/debit card payments for your banking institution to post the refund to your account (in certain instances additional stages are required).